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KEYWORD "Consumer Rights" - 34 RESULTS
Tenants worrying more over affordability, claims deposit alternative

A deposit alternative service claims online searches by tenants reflect increased uncertainty over affordability. Deposit alternatives are under scrutiny at the moment...

13 November 2023

From: Breaking News

London tenants pay high average deposits, claims supplier

One of the players in the controversial Deposit Alternative field is stepping up its case for this kind of service to...

25 October 2023

From: Breaking News

Deposit Alternative chief says tenants face “incredible challenge”

The average rental deposit in the UK is now £1,434, based on the requirement that a deposit is set at up...

14 September 2023

From: Breaking News

Are Trading Standards officers checking your agency’s website?

Trading Standards officers check for agents’ compliance by scrutinising their websites, it’s being claimed. Agents are being warned to ensure their websites...

20 February 2023

From: Breaking News

Trading Standards to stage unannounced letting agency visits

A Trading Standards team is to carry out what it calls “unannounced inspections” of lettings agencies in one part of London...

13 January 2022

From: Breaking News

Agents may be banned from advertising properties with poor EPCs

A new proposal from the government says agents and portals will be banned from advertising rental properties with non-compliant Energy Performance...

01 October 2020

From: Breaking News

Best agents should demonstrate  compliance to expose rogue operators

A call has been made for the best letting agencies and other rental sector professionals to show how they comply with...

01 October 2019

From: Breaking News

Rogue letting agents scandal is sign of bad enforcement says trade body

Last week’s revelation that approaching 50 per cent of letting agents surveyed in London were in breach of the law is...

17 September 2019

From: Breaking News

Shock Trading Standards claim: almost half of letting agents breaking the law

London Trading Standards has made the startling claim that 46 per cent of almost 2,000 agents it has surveyed are falling...

13 September 2019

From: Breaking News

Fees: Lettings agent fined for the third time in as many years

A lettings agent in London has been fined for the third time in as many years – this time for failing...

14 August 2019

From: Breaking News

Agents accused of breaking the law over tenancy agreements

Letting agents across England have been accused of potentially breaching consumer law by demanding deposits before tenants even see a contract. The...

03 May 2019

From: Breaking News

Tenants Fees Bill is now law as clock ticks down to June 1

The Tenants’ Fees Bill has now become law, receiving formal Royal Assent yesterday afternoon - and within minutes, the government issued...

13 February 2019

From: Breaking News

Fees Ban - landlords to be hit most, Scottish experience suggests

A major Scottish property management firm says agents and landlords south of the border should prepare now for the likely agency...

31 May 2018

From: Breaking News

Is your compliance up to scratch? Free refresher webinar for letting agents

As part of SAFEagent Awareness Week, which finishes today, letting agents have been provided with a free webinar covering compliance. The webinar...

25 May 2018

From: Breaking News

Shelter to tell MPs its view of the Draft Tenants' Fees Bill

Today sees the return of MPs to Parliament following the Christmas break, and one early task is to hear oral evidence...

08 January 2018

From: Breaking News

Foxtons: council wins appeal against 'administrative fees' term

A London council has won its appeal against Foxtons using the term “administration fees” in its lettings charges.    Back in 2015 Camden...

15 September 2017

From: Breaking News

'Poor enforcement of fee display is letting down tenants' - RLA

The government is being urged by the Residential Landlords Association (RLA) to do more to enforce compulsory fee disclosure. Since May 2015,...

06 September 2017

From: Breaking News

Labour manifesto includes fees ban, rent controls and minimum tenancies

The Labour Party has published its full manifesto for the upcoming General Election on June 8.  Titled 'For the many not the...

17 May 2017

From: Breaking News

Labour quiet on letting agents' fees - but urges more rental regulation

Labour says there would be a ‘consumer rights revolution’ for the private rental sector if the party won the June 8...

02 May 2017

From: Breaking News

Agents hit with fines after failing to abide by new consumer legislation

Lettings agents have been issued fines totalling £14,100 by a local authority for failing to comply with consumer rights laws.   Officers from...

11 January 2017

From: Breaking News

Could portals have done more to stop fees ban being considered?

Lettings guru David Lawrenson has given an unusual perspective on the government’s commitment to ban letting agents’ fees on tenants in...

24 November 2016

From: Breaking News

TPO wants letting agency industry's views on Client Money Protection

Lettings agents are being invited to take part in a national online survey launching today and seeking to get an industry-wide...

01 September 2016

From: Breaking News

Campaign set to launch 'once in a generation' anti-Foxtons case

A law firm called CaseHub says it is launching a “once-in-a-generation fight back against extortionate letting agent practices” in the shape of...

27 June 2016

From: Breaking News

Inventory clerks announce partnership with Property Redress Scheme

The Association of Independent Inventory Clerks (AIIC) has announced that it has joined the Property Redress Scheme (PRS).  With over 700 members,...

01 June 2016

From: Breaking News

Agency accuses rivals of not displaying fees in line with consumer legislation

A local agency in Essex is accusing an unspecified number of rival firms in the area of not publicising their fees...

19 April 2016

From: Breaking News

Council claims 90% of letting agents breaking the law over display of fees

A local council claims around 90 per cent of the 100 or so letting agents operating within its area are breaking...

01 April 2016

From: Breaking News

Lettings expert says portals should be forced to display agents' fees

One of the country’s top lettings experts says last year’s law changes concerning the increased transparency of agents’ fees have “missed...

31 March 2016

From: Breaking News

Sean Hooker, Head of Redress, PRS

Who are you? I’m the Head of Redress at the Property Redress Scheme. I previously worked for Legal & General PLC dealing...

23 December 2015

From: 60 Second Interview

How to ride the digital wave legally and fairly

The internet and rapidly evolving digital landscape has revolutionised the way people buy and sell properties. With some reports suggesting 95 per...

03 July 2015

From: Features

Pressure group claims 21 agents breaking law over display of fees

An organisation that describes itself as “an independent group of private renters” says it has identified 21 letting agents out of...

03 July 2015

From: Breaking News

Letting agents must publish fees from today

It is now a statutory duty for letting agents to fully publicise the fees they charge to landlords and tenants.  Under the...

27 May 2015

From: Breaking News

Oh no, not another complaint...

OK, you’ve had your fun. Now let’s leave the regulators regulate and work for the public. If you don’t know what...

22 May 2015

From: Features

Help for agents who must display fees from next week

A set of ‘fees templates’ have been created for letting agents to download ahead of the legal requirement to display details...

21 May 2015

From: Breaking News

One month for agents to meet transparency rules

It’s now just one month until all letting agents have to do what most have done for some time - publicise...

22 April 2015

From: Breaking News

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